The Duggars didn't go into this blindly. I'm sure they realized that by putting themselves on national tv, they'd not only garner themselves fans, but they'd also garner themselves some negative responses as well. There is a message board on the TLC website that posts probably more negative Duggar comments than positive ones, at least the few times I've been there--but to be fair it was during the "Wisconsin incident"--so they know that there are people out there that aren't fans. Besides my small little blog there are greater, more popular ones that also get their fair share of negative comments.
I doubt the Duggars themselves cruise the Internet looking for "bad press" but it wouldn't surprise me if a producer from the show, or a producer's lackey had the task of reading message boards and blogs just to keep up with the Duggar's popularity and see how the public is feeling about them. Why else would TLC have a monitored message board right there at their fingertips, as well as a monitored Facebook page?
We learned from the "Josh and Anna Engagement" episode that they get a lot of emails about the older girls--I believe the comment was about marriage proposals and it was made by Jim Bob. Either Jinger or Jessa made the comment that most of those were "from creeps." So again, they probably get emails to their website that aren't all that friendly.
I tend to spend time on the Facebook page for "19 Kids and Counting" both as a way to network for the blog, a way to get ideas for blog topics, and to see what's new in "Duggar-land" as TLC posts previews there, plus extra interviews with Michelle. The rumour was that TLC deleted negative comments from the Facebook page, but I've seen many negative comments there--with a rise of defenders attacking the person who dare to make the comment--and so far I haven't seen those deleted, but that's just me. I don't sit there 24/7 monitoring so it could happen. Some people could also remove their comments once they are made and attacked--I've deleted old blog announcements after making new ones, so you never know. One person who was there a few days ago talking Duggar disappeared--along with his account--while I think he was just there to stir up trouble and play with those "true believers" and drive them nuts, I think he deleted it himself, not Facebook or TLC. He had his fun, then he was done.
So how do the Duggars teach their children how to handle any negativity they may encounter while undergoing this tv project? Well thankfully someone asked this question and Jinger (when she was 14) gave us the answer in their book The Duggars: 20 and Counting!
"Our parents have taught us to work at doing right and not worry what others think of us. yes, sometimes we hear some negative and potentially hurtful comments. but when those negative comments come, we are reminded to accept the ten unchangeable things about ourselves that make each person a unique individual: 1) the way G-d made us, 2) our parents, 3) our brothers and sisters, 4) our nationality, 5) our mental capacity, 6) our time in history, 7) our gender, 8) our birth order and placement in our family, 9) the fact that we grow older as the years pass, and 10) the fact that life is a race against time and the best way to use that time is to serve G-d and others."
Now to me, some of these do sound great and a great way to boost your self-esteem. I'll admit, on it's face, without some deeper explanation, some sound like fillers to make the list come out to 10. I do see where it was made to fit their family, obviously not every family can use this: what if you don't have siblings--no brothers and sisters, no birth order and placement in the family--and while these things do make you an individual and a unique person--how exactly do they help boost your self-esteem when someone makes a negative comment about you? I'm not saying they are bad things, I'm saying I need more information. This is probably because I was the baby of the family? Maybe that's why I don't get it? Also because I'm not on the best terms with my sibling? No idea.
I do use some of these, to be quite honest, when I'm not feeling all that upbeat about our current situation. For instance, if you're ever feeling down about your food budget, reread a few Laura Ingalls Wilder books and you'll never feel hungry or bored with your diet again. You'll also look at the potato in a whole new light. So "our time in history" is one I appreciate--I don't have to boil water to do my laundry, hitch up a horse to go to town, or sew by hand by candlelight. All in all my life is pretty darn good all of a sudden.
Also "mental capacity" is one that should cheer you up if someone tries to buck themselves up by tearing you down. I merely remind myself of what I've accomplished scholastically and that not everyone could have done that.
I'm not sure about "nationality" unless it's to be thankful that we live in a land so wonderful. After all there are countries out there with much worse living conditions and we should be grateful for the fact that we live here? Is that what they mean by that? I really hope so, because taken another way it could be really really bad.
All in all I think the Duggars have done will in preparing their kids for what to expect and how to handle any negative comments or harsh words they might hear. Keeping them away from the family email is probably wise, and shielding them from certain websites is also a good idea. Why go searching for bad words about yourself if you know you'll probably find it? It's not as if they just threw their kids to the wolves and said "yeah we'll do a tv show, bring it on!"
From reading Jinger's answer, you can see that it's well thought out and it's been repeated to them often--not in a "drilled in" way, but in a way that they know, positively, that their parents care for them and want them to remember the positive things about themselves, always.